Rish,
This worked for me back in January.
Maybe you should call Xlink support and get their input.
On Apr 29, 2013, at 9:59 AM, "Richard Bauer" <rk911@yahoo.com> wrote:
> tried robert's suggestion but all I received was a recorded message from
> verizon stating that "my call could not be connected as dialed...".
>
> rich
> ________________________
>
> I got this from Xlink support 1/11/13;
>
> just pick up phone and dial * * * (then you should hear some beeping) now
> dial 1 2 # (you will hear some more beeping and the unit will reset)
>
Robert Poland - Fort Collins, CO
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