Re: [apple-iphone] iphone 4 - Need to upgrade iOS

Anne,

If you don't see the Sidebar you may need to turn it on.

Go to the Menubar and select View then down to Show Sidebar.


On Apr 15, 2013, at 9:26 PM, "Anne-Just Me !" <anne1313@cox.net> wrote:

> Okay Jim, I think I am in major trouble. I really did not realize that I
> am as dumb as I must be! To start with you said to make sure I back up the
> iPhone before I start. I don't even know how to back up the iPhone! I
> am so sorry that I am so dumb!
>
> So, I went into iTunes just to see what I did see. I beleive Ken had ask
> earlier what I saw on the screen. Well you said to "select the phone", then
> click on Software Update. I did not even see either of those, so I am
> guessing I am just way off. What I saw was a screen that on the top said
> iTunes" and right under was a long block that had a picture of an apple in
> the middle of it.
>
> Right under that on the left side had these heading with different things
> under them:
> Library
> Store
> Shared
> Genius
> Playlist
>
> On the right side of this said: Albums by Artist - Name - Time - Artist -
> Genre - Rating - Plays
>
> So, as you can see, I don't even know anything AT ALL about iTunes.
>
> Up on the top right, I did a search for i0S Software Upgrade. It took me to
> something that had several items on it, but the only two IOS items I saw
> was:
> Prodcast
> IOS 5.1 Software update Blind Access Journal
> Update to iOS5, Get a Raise Life hacker (Large MP4) or
> something like that! On the side of each it has "FREE". That does not
> sound like any place you said!
>
> Okay, so does it sound like I am just too stupid to do this? I certainly
> understand if you don't want to take the time to try to help me with this as
> it sounds like a real problem. So, since Verizon said that they
> could not go in their computers and help, are there any other places I might
> can take it that would help? Like Best Buy or something like that? I could
> take my lap top if I needed to.
>
> Or I would be more that glad to privately send you my phone number or if you
> sent me yours, I would be glad to call at your convenience if you think it
> would be easier to talk me through it. Again, I really do understand if you
> decide not help. It would not hurt my feelings as I know this is kinda a
> large problem. It's just that I hate, of all things, to be paying Netflix
> each month, and now, can not use it on my phone! I know much people think
> it is too small to watch on, but like I have to take my daughter to the
> dentist Friday and they have said this trip will take about four hours.
> That is when I like to use it. At this point, it will not let me use it at
> all unless I update the IOS stuff.
>
> At any rate, thank you for what ever you decide. I appreciate you taking
> the time to help as much as you have.
>
> Just me!
> Anne
> anne1313@cox.net


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