Okay Jim, I think I am in major trouble. I really did not realize that I
am as dumb as I must be! To start with you said to make sure I back up the
iPhone before I start. I don't even know how to back up the iPhone! I
am so sorry that I am so dumb!
So, I went into iTunes just to see what I did see. I beleive Ken had ask
earlier what I saw on the screen. Well you said to "select the phone", then
click on Software Update. I did not even see either of those, so I am
guessing I am just way off. What I saw was a screen that on the top said
iTunes" and right under was a long block that had a picture of an apple in
the middle of it.
Right under that on the left side had these heading with different things
under them:
Library
Store
Shared
Genius
Playlist
On the right side of this said: Albums by Artist - Name - Time - Artist -
Genre - Rating - Plays
So, as you can see, I don't even know anything AT ALL about iTunes.
Up on the top right, I did a search for i0S Software Upgrade. It took me to
something that had several items on it, but the only two IOS items I saw
was:
Prodcast
IOS 5.1 Software update Blind Access Journal
Update to iOS5, Get a Raise Life hacker (Large MP4) or
something like that! On the side of each it has "FREE". That does not
sound like any place you said!
Okay, so does it sound like I am just too stupid to do this? I certainly
understand if you don't want to take the time to try to help me with this as
it sounds like a real problem. So, since Verizon said that they
could not go in their computers and help, are there any other places I might
can take it that would help? Like Best Buy or something like that? I could
take my lap top if I needed to.
Or I would be more that glad to privately send you my phone number or if you
sent me yours, I would be glad to call at your convenience if you think it
would be easier to talk me through it. Again, I really do understand if you
decide not help. It would not hurt my feelings as I know this is kinda a
large problem. It's just that I hate, of all things, to be paying Netflix
each month, and now, can not use it on my phone! I know much people think
it is too small to watch on, but like I have to take my daughter to the
dentist Friday and they have said this trip will take about four hours.
That is when I like to use it. At this point, it will not let me use it at
all unless I update the IOS stuff.
At any rate, thank you for what ever you decide. I appreciate you taking
the time to help as much as you have.
Just me!
Anne
anne1313@cox.net
----------------------
----- Original Message -----
From: "Jim Saklad" <jimdoc@icloud.com>
To: <apple-iphone@yahoogroups.com>
Sent: Monday, April 15, 2013 10:18 AM
Subject: Re: [apple-iphone] iphone 4 - Need to upgrade iOS
>> Ken,
>> After I go to Settings>General.....there is no Software Update.
>> Now, when was the last time I upgraded my ios? Ummmmmm.....I never had!
>
> Current versions of the iOS can be upgraded from within the iPhone.
>
> But if you are using the iOS version that originally came with it, you are
> on iOS 4.x, and that cannot be upgraded directly.
>
> You have to connect the iPhone to your computer, and, in iTunes, select
> the phone, then click on Software Update in the iTunes window. The
> download is hundreds of megabytes and takes a while, then the upgrade
> process takes a while, then it reboots itself.
>
> Make sure you back up the iPhone before you start.
>
> --
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Jim Saklad mailto:jimdoc@icloud.com
>
>
>
> ------------------------------------
>
> Yahoo! Groups Links
>
>
>
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