This is the issue I had. I read advice to reset on the iPhone, and now only get the gray start up screen. iTunes is no help, cannot 'process request', etc.
I live in the middle of nowhere, so opted to have Apple send me a box to mail them my phone to fix it. I hope there is no cost.
If anyone hears of these issues, I'd really like to know how it happened, and avoid it again!
thanks much, ~shahara
http://www.macworld.com/article/2010812/bugs-and-fixes-troubleshooting-ios-6.html
Wi-Fi connectivity loss
Several Apple Support Communities threads cite a loss of Wi-Fi connectivity in iOS 6. In a massive thread titled iOS 6 WiFI Disabled, users report that the Wi-Fi option on their phone is grayed out and unselectable. Another Apple Communities thread covers a related Wi-Fi problem specific to the iPhone 5: "My iPhone 5 connects to Wi-Fi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem."
Numerous potential solutions are offered but there doesn't seem to be any that are universally supported. Some were able to restore their Wi-Fi access only by downgrading back to iOS 5 (which is not even possible for most users at this point). The good news is that, despite the large number of reports, most users are not having this symptom.
A footnote: Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again. Others report that data is being routed through the iPhone's cellular connection even when the device is on a Wi-Fi network. According to one theory (which I cannot confirm as accurate), this all may be a consequence of a feature, intended to be added in iOS 6, that appears to have been dropped at the last minute: Wi-Fi Plus Cellular. The problems could occur because the feature remains erroneously enabled in some iPhone 5 units or on the phones of developers who were running beta versions of iOS 6. If so, it will almost certainly require an update from Apple to fix this.
[Non-text portions of this message have been removed]
| Reply via web post | Reply to sender | Reply to group | Start a New Topic | Messages in this topic (1) |
Aucun commentaire:
Enregistrer un commentaire