jeudi 3 septembre 2015

Re: [apple-iphone] A bit Off topic....but

 

Here is an article on the subject. 


I, personally, do not trust google or chrome, but this should get you started until someone gives you a better solution. 

You did not say what versions of OS X are on the two Macs. Remote Desktop might be included on versions before 10.7, I don't remember for sure. I know I was on the remote end years ago. 

Brent

Sent from my iPhone, please excuse any brevity. 

On Sep 3, 2015, at 8:54 AM, jparkerg@yahoo.com [apple-iphone] <apple-iphone@yahoogroups.com> wrote:

 

I know i have read somewhere that it's possible to "see" a computer screen from a remote location.  Here's the situation:

I have an elderly relative who lives some distance away and she occasionally encounters problems with her MacBook. I get on the phone with her and try to talk her through some diagnostics and possible solutions, but invariably, there are miscommunications and I discover that she is not seeing the same options I am or she is simply on another page.

Do any of the wise people on this group know how I can "see" her screen, and possibly even move a curser on her desktop?

In the back of my mind I think I recall some app/program that permits that with both users' agreement.


Thoughts?


TIA,

Richard

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Posted by: Brent <whodo678@yahoo.com>
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