mercredi 6 août 2014

Re: [apple-iphone] Sync error

 

If the iPhone showed a cloud icon for the sone, they it sounds like you purchased on the iPhone, but possibly with a different Apple ID.


On Aug 6, 2014, at 12:47 PM, Leti Yahoo l_labell@yahoo.com [apple-iphone] wrote:

 

Thank you Brent and Otto. 

I've found the songs listed in iTunes, with the message they cannot be located on my computer. Then I located them on my phone, where they had a cloud icon. I selected that icon and downloaded the songs to my phone, where I can play them normally. However, they STILL do not sync with my phone. How do I get them to transfer?

In a probably related problem, I'm trying to update to the latest iOS version. I keep getting an error saying "There are purchases on your iPhone which are not in your iTunes library…" I have tried transferring (right clicking on my iPhone and select Transfer Purchases.) It goes through a transfer sequence, but nothing is transferred. 

I'm reluctant to upgrade until I get thus resolved - I don't want to lose my songs. Any suggestions?

Regards,
Leti

Sent from my iPhone 5

On Aug 5, 2014, at 12:45 AM, "Brent whodo678@frontier.com [apple-iphone]" <apple-iphone@yahoogroups.com> wrote:

It means that iTunes cannot find the original items, especially if your iTunes library is on an external drive or the item is not in the library.

I have to awaken my external drive to avoid this message, before syncing.


On Aug 4, 2014, at 4:45 PM, Leti Yahoo l_labell@yahoo.com [apple-iphone] wrote:

 

After I sync I'm getting an error that says "57 items could not be synced. See iTunes for more information." The number varies with each sync.

What does this mean? Exactly where am I supposed to look in iTunes for more information.

Thanks,
Leti

Sent from my iPhone 5




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Posted by: Brent <whodo678@frontier.com>
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