You shouldn't need to remove the cover to access the volume up/down buttons, Susan. As you're looking at the screen, with the home button at the bottom, the volume up/down buttons will be on the left side, upper half, just below the mute switch (covered by a flap if you have a Defender case). There should be raised "buttons" visible in the cover.
Ken
From: apple-iphone@yahoogroups.com [mailto:apple-iphone@yahoogroups.com] On Behalf Of strawberryblnd_101@yahoo.com
Sent: Tuesday, April 15, 2014 10:23 AM
To: apple-iphone@yahoogroups.com
Subject: RE: [apple-iphone] No sound for music
Ken,
I am trying to listen to music from the phone. No ear pieces or bluetooth involved. I don't remember where the volume control is. I have an Otter on, protecting the phone. Do I need to remove it?
Thank you,
Susan
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