Garrie, how long has this behavior been occuring? Did you install a new app shortly before the behavior starting? You say "shutdown and restart" helps it for a while. How are you accomplishing the shutdown and restart? If you're merely powering down the phone by holding the "Power" button until the prompt comes on the top of the screen to swipe to power down, try a "forced re-boot". A forced re-boot is accomplished by quickly pressing the "up volume" button, followed by quickly pressing the "down volume" button, followed by pressing and holding the "power" button until you see the Apple logo appear. My understanding is this procedure is not the same as just powering down and back up the phone. In any event, if I have something unexplained happen, I perform the re-boot procedure, and it cures the problem.
If this doesn't do it, an appointment with an Apple store is in your future.
Hope this helps,
Ken
From: apple-iphone@yahoogroups.com [mailto:apple-iphone@yahoogroups.com]
Sent: Saturday, August 17, 2019 9:58 AM
To: apple-iphone@yahoogroups.com
Subject: [apple-iphone] recurring issue with contacts app (Iphone 8)
lately I when I tap CONTACTS It opens normally but as soon as I try to do anything, such as search for a contact, create a new contact, anything , the app freezes.
Often as I start to type the name of the contact I want to find it might allow 2 or 3 letters then no more.
After that its frozen for what seems like several minutes, and then the app may or many not shut off on its own.
I can retry after shut off but same thing will happen
The ONLY remedy appears to be a complete phone shutdown and restart which obviously is a pain to do each time I want to access contacts.
Now after shutdown and restart it will work normally for a while but within the same day, hours later the issue will resurface.
Whats going on?
Is there a reasonable fix for this problem?
or do I just have a defective phone?
Garrie in Louisiana
Posted by: "Ken Bandy" <kbandy@iatse30.org>
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