It means the previous owner registered it, and it may have been replaced by Apple. You do not need to restore the iPhone.
Contact Apple.
the other Brent
On Mar 29, 2014, at 5:22 PM, <ladyntn88@yahoo.com> <ladyntn88@yahoo.com> wrote:
I purchased an iPhone 3gs from an individual. when I enter serial number into Apple's Support Check your Serial #., this comes up : We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us. What does this mean and if I try to completely RESTORE the phone, will it restore?
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