> I did do a manual sync preceded by a backup.
>
> Problem is, you store only ONE backup, and it's the last one you created. By the time I realized there was a BIG problem, the backup had been repeated and therefore was data-less!
>
> I'm very frustrated at this point. Still have to contact MS to see if they can offer any suggestions.
Locate where your computer stores that backup (I don't know for Windows), and make a copy somewhere else. Repeat as needed.
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