Re: [apple-iphone] iTunes says I never backed up to iCloud

 

> I have a 6+ with 64 GB of storage. I back up to my MacBook Pro & iCloud.

>
> I just backed up to iCloud, but iTunes says, "Your iPhone has never been backed up to iCloud."
>
> On the line below that, iTunes says, "Today 5:51 pm to this computer."
>
> Why do I have these two conflicting pieces of information?

They are not conflicting pieces of information.

You are attempting to make duplicate backups to 2 different destinations.

The second message says you have successfully backed it up to your computer using iTunes (which, by the way, should be done encrypted in order to preserve secure things like healthcar data).

The first says you have not yet successfully completed any backup to iCloud (i.e., the storage space on Apple's iCloud servers).

I think there are only 2 ways to initiate an iCloud backup:

1. Manually, by opening Settings/iCloud on the device, scrolling down to and tapping on "Backup", and tapping "Back Up Now".

2. Automatically, when the switch for iCloud Backup is ON, the device is plugged in, locked, and connected to Wi-Fi (this normally happens in the small hours of the early morning).

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Jim Saklad mailto:jimdoc@icloud.com

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Posted by: Jim Saklad <jimdoc@icloud.com>

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