It sounds like the phone was reported destroyed/lost/stolen by an owner who had insurance on it through Apple (or the carrier... I know Verizon offers such insurance). Did you purchase the phone from the registered previous owner?
Eric Payne
Lawrenceville, GA
On 3/29/2014 8:22 PM, ladyntn88@yahoo.com wrote:
Eric Payne
Lawrenceville, GA
On 3/29/2014 8:22 PM, ladyntn88@yahoo.com wrote:
I purchased an iPhone 3gs from an individual. ��when I enter serial number into Apple's Support Check your Serial #., this comes up : �� ��We're sorry, but this is a serial number for a product that has been replaced. ��Please check your information and re-enter your serial number. ��If your information is correct, you may need to contact us. What does this mean����and if I try to completely RESTORE the phone, will it restore?
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