Thanks to those who responded to my query. I now have a working iTunes setup again, after uninstalling every bit of Apple software (as advised in Apple Communities) and reinstalling. The link, if anyone needs it, is
Troubleshooting issues with iTunes for Windows ... | Communities
---In apple-iphone@yahoogroups.com, <nphudd@...> wrote :
Nick
---In apple-iphone@yahoogroups.com, <nphudd@...> wrote :
This morning I got an update to iTunes v. 12.5.1.21. This new update cannot recognise Apple devices. Neither my own iphone 6 Plus, nor my wife's iPad Mini connects.
On connecting the Apple devices, nothing at all happens. iTunes does not open. If iTunes is opened with a click, all the usual beeps etc occur (this is Win 10) but no device icon appears in iTunes. My Computer shows the camera icon but there is no content. Both PC and iphone have been rebooted, I have repaired iTunes in the app manager, and have followed the Apple Help advice (during which I can identify no Apple device drivers at all anywhere in Device Manager).
An itunes sync was functioning perfectly well this morning, before the update arrived. I cannot, of course, back up at all (I was about to download iOS 10).
Any advice please?
Nick Hudd
On connecting the Apple devices, nothing at all happens. iTunes does not open. If iTunes is opened with a click, all the usual beeps etc occur (this is Win 10) but no device icon appears in iTunes. My Computer shows the camera icon but there is no content. Both PC and iphone have been rebooted, I have repaired iTunes in the app manager, and have followed the Apple Help advice (during which I can identify no Apple device drivers at all anywhere in Device Manager).
An itunes sync was functioning perfectly well this morning, before the update arrived. I cannot, of course, back up at all (I was about to download iOS 10).
Any advice please?
Nick Hudd
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Posted by: nphudd@cantab.net
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