Unless another member has a better suggestion, I would call Apple Support (1-800-275-2273). I have an iPhone X and two new iPad Pros all with Face ID. It works about 99% of the time on all three devices running current software.
Pat
On Nov 29, 2018, at 2:59 PM, mickeydoyle13@gmail.com [apple-iphone] <apple-iphone@yahoogroups.com> wrote:
Sent from my iPad Pro2
On Nov 29, 2018, at 2:59 PM, mickeydoyle13@gmail.com [apple-iphone] <apple-iphone@yahoogroups.com> wrote:
Face ID seems to work about 40 percent of the time for me. I have an XSMax. I have rebooted, set up new FaceID recordings, but nothing seems to make a difference. When I first got this phone (launch day) I thought it worked incredibly well. Maybe only one out of 50 times or more would I have to enter the code to access by phone. I want to say the problem started about the time of the last update, but it could've been before that. Ideas? Tips? Thanks.
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Posted by: Patrica Taylor <pat412@mac.com>
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