mardi 30 juillet 2013

Re: [apple-iphone] Re: Wi-Fi/Bluetooth trouble - Time for a wipe and restore?

 

I have a 5 with no Bluetooth connecting as well :(

On Jul 30, 2013, at 9:06 PM, Richard Raiff <richraiff@gmail.com> wrote:

> Restore the iphone to factory condition and test it before you restore the
> backup.
>
> *Rich Raiff*
>
> On Tue, Jul 30, 2013 at 9:07 PM, ta22001 <tom@ytram.com> wrote:
>
> > **
> >
> >
> > Hi!
> >
> > To follow up, I did what I think is a proper wipe and restore.
> >
> > Didn't help, so I'm down to thinking the Wi-Fi/Bluetooth chip is dying or
> > the antenna is not well connected.
> >
> > Now I'm down to deciding
> >
> > 1) Pick up a cheap 4S
> > 2) Wait until the price on the 5's come down more
> >
> > Here's what I did for my wipe and restore:
> >
> > 1) [Backup Now]
> > 2) [Sync]
> > 3) [Restore iPhone]
> > 4) [Restore Backup]
> > 5) [Sync]
> >
> > Everything came back just fine -- including my Wi-Fi/Bluetooth problem :-(
> >
> > Cheers!
> >
> > --- tom
> >
> >
> > --- In apple-iphone@yahoogroups.com, "ta22001" <tom@...> wrote:
> > >
> > > Hi!
> > >
> > > In the last week, both the Wi-Fi and the Bluetooth in my iPhone 4 (iOS
> > 6.1.3) has started suffering extreme range degradation. The Wi-Fi is down
> > to less than 10 feet from an access point and won't find any access points
> > unless I am standing right next to them. The Bluetooth connection drops if
> > I get more than about a two feet away from the other device. In the past, I
> > have easily been able to get 20 to 30 feet between the devices before
> > obvious packet loss.
> > >
> > > I think there are three possible causes:
> > >
> > > 1) I added an Exchange email account for the server at my new job. About
> > a day later they appear to have pushed a profile to my phone. For example,
> > now I cannot turn off Passcode Lock and Settings -> General -> Profiles has
> > disappeared.
> > >
> > > 2) iOS is confused and I need to reset the phone. (See below)
> > >
> > > 3) The Wi-Fi/Bluetooth chip is dying or something has gone wrong with
> > the 2.4Ghz antenna.
> > >
> > >
> > > When I go Wi-Fi, the little spinner next to choose a network will spin
> > for about two seconds and then no networks appear. I know I am in range of
> > at least a dozen networks. As I said above, if I am standing next to an
> > access point, I will see it only.
> > >
> > > On the Bluetooth, I was doing streaming music in my car the other night
> > (hopefully low interference zone) with the iPhone about 18 inches from the
> > headphones and on the same side of the headphones where the radio/antenna
> > appear to be. The packet loss was so severe I had to stop listening.
> > >
> > > I have tried:
> > >
> > > a) Turn Wi-Fi off, wait a couple of minutes, turn it back on
> > >
> > > b) Same as (a) but hard reset (Power+Home) between.
> > >
> > > c) Hard reset with Wi-Fi on
> > >
> > > d) Turn airplane mode on, wait a couple of minutes, turn it off, then
> > turn Wi-Fi back on
> > >
> > > e) Same as (d) but with a hard reset between
> > >
> > > f) Normal power down (Power then swipe) power up sequence
> > >
> > > g) General -> Reset -> Reset Network Settings
> > >
> > > None of the above has fixed the problem and I am running out of ideas.
> > >
> > > I think my next step is a wipe and restore but I have never done that.
> > I've found a number of discussions about how to do that, but I'd really
> > like a confirmation of the steps from someone here in the group.
> > >
> > > Can someone list out the proper steps for a backup / wipe / restore so
> > that I lose as little as possible?
> > >
> > > Thanks for your help!
> > >
> > > --- tom

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