Thanks for the help Tony. Actually she fixed it herself last night.
She had to check a box on the summary screen in iTunes when her phone was hooked up. She said that it make the songs take up less space.
Tracey in TN
On Wed, Feb 27, 2013 at 4:37 PM, Tony tdale@xtra.co.nz> wrote:
> Try playing the grayed out tracks from iTunes, it may be that those tracks
> are in error, perhaps they are gone in iTunes (so the music data copied
> over but not the track itself?) or the file has the wrong hard drive
> location.
>
>
> ________________________________
> From: Tracey Carsto tcarsto@comcast.net>
> Sent: Thursday, 28 February 2013 10:48 AM
>
> My friend just recently upgraded her iPhone to an iPhone5. She synced her
> music to her new phone, but some of her music is grayed out on her phone
> and she can't select it. She has made sure that it is checked in iTunes
> before syncing, but it's still grayed out on her iPhone5. Can anybody help
> me to help her?
>
> Thanks
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