>> Please start a new email when rather than stealing another thread. So the subject line matches the body of the email.
>
> Yes Brent I normally do do that. This time my finger slipped and the email got sent before I could correct the subject line.
Changing the subject line of an email results in your message getting tacked onto the existing thread, with a new subject.
The way to start a different thread is to compose the email as NEW, not as a REPLY.
> How do I contact apple in my country?
Presuming you are in India, I did a quick search on "how to contact Apple in India" and got this page:
<https://www.apple.com/in/contact/>
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Jim Saklad mailto:jimdoc@icloud.com
Posted by: Jim Saklad <jimdoc@icloud.com>
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