Appleinfo: Re: [apple-iphone] Email address change for Apple ID and iCloud out of sync

jeudi 10 mars 2016

Re: [apple-iphone] Email address change for Apple ID and iCloud out of sync

Did you go to Settings>iCloud, click Sign Out and then sign in again with the new address and password?

Pat

On Mar 10, 2016, at 5:44 AM, dskolnick@gmail.com [apple-iphone] <apple-iphone@yahoogroups.com> wrote:

My wife has a new email address. I followed the directions here https://support.apple.com/en-us/HT202667 but we've run into a problem. The email address in settings for iCloud on two iDevices is the old one while the Apple ID is the new one. This leads to irritating pop ups asking to log in. I can't seem to change the iCloud entry.

I can log into iCloud.com with the new address and password. Find My Friends works for my wife to find me, but not me to find her. Find My iPhone works for through iCloud.com with the new address.

Her devices on her account:
iPhone 6 (Verizon) w/ iOS 9.2.1
iPad Mini 4 (WiFi) w/ iOS 9.2.1
iTunes 12.3.2.35 on Windows 8.1

It shouldn't be relevant but my devices are
iPhone 6 (AT&T) w/ iOS 9.2.1
iTunes 12.3.2.35 on Windows 7 Pro

I'm running out of ideas. Yours are appreciated.

best, dave