jeudi 10 mars 2016

[apple-iphone] Email address change for Apple ID and iCloud out of sync

 

My wife has a new email address. I followed the directions here https://support.apple.com/en-us/HT202667 but we've run into a problem. The email address in settings for iCloud on two iDevices is the old one while the Apple ID is the new one. This leads to irritating pop ups asking to log in. I can't seem to change the iCloud entry.

I can log into iCloud.com with the new address and password. Find My Friends works for my wife to find me, but not me to find her. Find My iPhone works for through iCloud.com with the new address.

Her devices on her account:
iPhone 6 (Verizon) w/ iOS 9.2.1
iPad Mini 4 (WiFi) w/ iOS 9.2.1
iTunes 12.3.2.35 on Windows 8.1


It shouldn't be relevant but my devices are

iPhone 6 (AT&T) w/ iOS 9.2.1

iTunes 12.3.2.35 on Windows 7 Pro


I'm running out of ideas. Yours are appreciated.


best, dave

__._,_.___

Posted by: dskolnick@gmail.com
Reply via web post Reply to sender Reply to group Start a New Topic Messages in this topic (1)

.

__,_._,___

Aucun commentaire:

Enregistrer un commentaire