I agree with you, but how would he "prove" that he was streaming from Netflix?
I would ask them how they know he was using tethering. They can't. Then tell them that he was streaming video. Then volunteer to show them that he has no tethering app on his iPhone. Then ask for an apology in writing as a means to document their accusation and error.
BTW, AT&T raised the price of the tiered plan has gone up, so there is no advantage to switch to a tiered plan unless you drop to a less than 3 Gb plan.
Brent
On Mar 26, 2013, at 4:25 PM, Richard Raiff wrote:
They are saying that you have used 3GB of data. This has nothing to do with
limits. As a result of this amount of data use they think that you are
tethering. Go to an AT&T store and show them that you have been streaming
from Netflix and they should fix it.
*Rich Raiff*
On Tue, Mar 26, 2013 at 7:21 PM, Jim Saklad <jimdoc@icloud.com> wrote:
> **
>
>
> >>> I didn't get this until I started watching a lot of Netflix on my
> phone while out of town. which first I got a text says I have used 3GB of
> an unlimited plan. Which makes no sense how can I use 3GB of unlimited.
> Anyone have any thoughts?
> >>
> >> My thought is that "3GB of unlimited" makes perfect sense....
> >>
> >> What part is unclear to you?
> >> That your plan is "Unlimited"?
> >> Or that you have used 3GB?
> >
> > Not to speak for anyone but I don't get it either. My interpretation is
> that AT&T is trying to say that even though we have unlimited, they still
> put a limit on it. I've always said unlimited means no limits.
> > Alice
>
> Where do you get that impression?
> I mean, I can see nothing in these actual words that even imply
> limitation, let alone state it outright.
>
>
> --
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Jim Saklad mailto:jimdoc@icloud.com
>
> [Non-text portions of this message have been removed]
>
>
>
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