Re: [apple-iphone] call forwarding failure

 

Thanks Pat

Today I reset the phone to factory settings and restored the iOS 11 software with a fresh download from Apple....  whatever the current level is...

That did not affect the behavior.

Resetting Network Settings again is unlikely to reset anything else.

I suspect that there might be some commands that go deeper than the firmware refresh done by "Restore the iPhone"..

My phone does not successfully read the current call forwarding settings from the carrier when using the menus and fails immediately when using the *21*XXXXXX# style command.

This is not really a critical need so I might wait until after upgrading to iOS 12 before going to the Genius Bar. The phone is out of warranty.

Sent from my iPhone

On Jun 27, 2018, at 8:09 AM, Pat Taylor pat412@mac.com [apple-iphone] <apple-iphone@yahoogroups.com> wrote:

 

I haven't encountered your problem, but did find this in an iPhone discussion group and thought it worth a try:

Please try the following:-

 

Resetting your network settings:

 

Tap Settings >>> Tap General >>> Tap Reset >>> Tap Reset Network Settings >>> Enter passcode >>> Tap Reset Network Settings again.

 

You may need to re-set up your WiFi connection after this.

 

Please also re-setup the call forwarding.

 

Tap Settings >>> Tap Phone >>> Turn call forwarding ON and enter the destination number.

Pat

On Jun 27, 2018, at 11:07 AM, bim.bousman@gmail.com [apple-iphone] <apple-iphone@yahoogroups.com> wrote:

My iPhone SE (on the current version of iOS 11) lost the ability to do call forwarding a few months ago when I call forwarded to phones to each other. I mis-diagnosed the source of the error at that time and forgot about it.

Yesterday I re-diagnosed and found out that the problem is inside my iPhone SE. I suspect that either the firmware turned something off inside or something burned out when the two phones tried to forward to each other.

I have tried everything I know how to do including restoring the phone.

Has any group member ever gone through this and fixed it? Maybe there is a magic command that resets the call forwarding firmware...

I thought that I would ask before going to the Genius Bar and asking for help.

Bim B

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Posted by: Bim Bousman <bim.bousman@gmail.com>

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