Whenever an upgrade happens you must always put the computer sleep to never. I faced similar problem when updating phone. I had to download a fresh copy again. Check if your update is done. If the phone is not loading then it means is was not loaded. Connect the phone and check if you get the option for restore and update. If it does not go through then then google where the file is saved as in the downloaded update. Delete the downloaded file and freshly connect the phone where it would ask to download file again. Once done you're back on. Choose restore and update. Hopefully you shall get back everything if the backup would have happened fine.
Vishal Sheth
Sent from my iPhone
On 23-Nov-2012, at 4:15 AM, Jim Inman <jiminmanjr@yahoo.com> wrote:
> It was doing that before the computer locked up... in fact, I know I selected "Back up" before doing the upgrade, but I think I'm still stuck.
>
> ________________________________
> From: Brent <flapdoodle@gmail.com>
> To: Apple-iPhone Group <apple-iphone@yahoogroups.com>
> Sent: Thursday, November 22, 2012 5:30 PM
> Subject: Re: [apple-iphone] Did I Lose **EVERYTHING?
>
> It should have backed up before it started the upgrade. Try restoring from
> backup.
>
> On Thu, Nov 22, 2012 at 4:25 PM, jiminmanjr <jiminmanjr@yahoo.com> wrote:
>
> > **
> >
> >
> > I will be very, very thankful this Thanksgiving if someone can help me out.
> >
> > This morning, as I was enjoying the Macy's Parade, I plugged my iPhone 5
> > into my computer. I had not yet done the update to iOs 6.?? (the latest
> > one), so when the prompt asked me, I said yes to "Update and Install." I
> > left my phone for awhile... came back 45 minutes later or so, and found
> > that my computer had "locked up." I had to reboot the system...
> >
> > In doing that, when I went back to iTunes, I got a message saying the my
> > iPhone needed to be restored. Since the process was stopped, I had to go
> > back to square one... and I think I have lost about a month's worth of
> > pictures and video (since my last update).
> >
> > Is there ANY possible chance of getting the pictures/video back? Yesterday
> > I taped my 80-year-old grandmother making her homemade noodles for
> > Thanksgiving... that's something I desperately want to get back. Also there
> > are many, many pictures of my two new puppies as well.
> >
> > I'm hoping there is something magic out there, but I doubt it. I was not
> > backing up to the Cloud (I understood I have to pay for it???) so I have
> > been plugging into my computer weekly... but have been on the road for work
> > the last month, and haven't had the time to allow the sync to take place.
> >
> > Cookies and milk for the person who can make this happen!!
> >
> > Thanks!
> >
> > Jim
> >
> >
> >
>
> [Non-text portions of this message have been removed]
>
> ------------------------------------
>
> Yahoo! Groups Links
>
> [Non-text portions of this message have been removed]
>
>
[Non-text portions of this message have been removed]
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