Have you called Apple to find out if they can help? If they can't help, a genius appointment would be the next step.
On Feb 12, 2019, at 7:28 AM, DavidU2 davidu02@frontiernet.net [apple-iphone] <apple-iphone@yahoogroups.com> wrote:
After installing the software update to my iPhone 5S I get a message that says, "There is a problem with the iPhone that requires it to be updated or restored."
I have followed the directions to do both, but I keep getting the same message. What should I do next to fix this problem?MacBook Pro 9,2 [April 2013] OS X 10.10.5 [Yosemite]iPad Mini 2 16 GB iOS 12.1.2iPhone 5S 32GB iOS 12.1.2residing in Apple Valley, MN
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Posted by: Alice Saunders <lwr32@mac.com>
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