They did all that for me at the Apple store however, you do need to deactivate your old phone. I found this out when trying to use my old one when the battery was too low on the new 4s phone, can't do that once the new phone is activated. Call your carrier and ask for help. I'm with Verizon so I call directly from my cell phone, 611 for instant customer service. Or go to a store for you carrier. Or call Apple.
Jesse,
>________________________________
> From: LyndaM <rolyn57@verizon.net>
>To: apple-iphone@yahoogroups.com
>Sent: Sunday, November 27, 2011 11:10 PM
>Subject: [apple-iphone] New Phone 4s
>
>I just got a new 4s phone today and have Put everything on it from my old phone In iTunes. How do I get the service moved over to it. Do I need to deactivate my 3gs? If so how do I go about doing that? I do have the wifi working. Sorry I am not great at this.
>Thanks,
>Lynda
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