Between getting used to iOS 6 and the iPhone 5, it's been a frustrating but fun week.
And I have to say that through it all, the Apple techs have been wonderful. I've been to the store and also called numerous times, the last time just a few minutes ago.
Each time they have helped solve my issues (like missing iBooks, and why do I have strangers' birthdays on my calendar.)
Above all, Apple techs are courteous and friendly and, if the person on the phone can't solve the problem himself, he gets you to the next level.
Overall, I'm delighted with this company. Apple should give customer service lessons.
Carol
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