His problem is his volume controls are not working. Not dirty ear piece or speaker or earphone jack.
Hopefully, it's not a hardware issue. I had that before with my 3GS and it was a hardware issue. Still worked but needed to be pressed harder. I don't see why a restore would solve that, but hopefully it will. If it's a software issue, it should.
On 27 Dec 2012, at 3:34 AM, Chris Magill <chris.magill1959@att.net> wrote:
> Call you iPhone. Do you hear through the ear speaker? Turn on the speaker and see if that works. I've have two or more times when I had to clean the ear phone have out with a qtip and a bit of rubbing alchohol to get it all working properly.
>
> On Dec 26, 2012, at 7:21 AM, Tom Henshall <tomvols@yahoo.com> wrote:
>
> > Oh well. It wasn't that. I suppose that might be good. I see a restore tonight when I get off work
> >
> > Sent from my iPhone
> >
> > On 26 Dec 2012, at 01:24 PM, Brent <flapdoodle@gmail.com> wrote:
> >
> > > Plug you headphones in and see if you get sound through the headphones. If
> > > you do then you have a headphone jack problem.
> > >
> > >
> > > On Wed, Dec 26, 2012 at 7:07 AM, Thomash <tomvols@yahoo.com> wrote:
> > >
> > >> **
> > >>
> > >>
> > >> The buttons on side stopped controlling sound. I can't get music to play
> > >> at all. I've checked settings. It is set to control volume by buttons. I
> > >> have rebooted. Unless someone has better suggestion I will be restoring
> > >> later.
>
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