Sounds like a hardware issue. You are right to go to Apple for an exchange.
Sent from my BIG iPad
On Dec 19, 2012, at 11:23 PM, "brad_kd5zat" <bjpenn@att.net> wrote:
> Hi Bill,
>
> I probably didn't explain the problem as well as I should. The random screenshot happens when only the sleep/lock it button is pressed. The home button is never pressed when it takes a random screenshot.
>
> I just tried your suggestion, Bill. It still takes a screenshot every once in a while, but this time there was a different result. The phone didn't lock up like before. Not sure what is happening with this phone, but it is going back to Apple for an exchange.
>
> Thanks for the help,
>
> Brad
>
> --- In apple-iphone@yahoogroups.com, Bill Boulware <bill.boulware@...> wrote:
> >
> > It isn't random, if you hold down the home button and press sleep/lock it
> > always takes a screen shot but it shouldn't lock up.... I would force quit
> > all apps (double press home so running apps show up, tap and hold until
> > shake then X out all of them) then do a complete shut down (hold sleep/lock
> > until slide to power off comes up then slide off) wait a couple min before
> > turning back on.
> >
> > On Tue, Dec 18, 2012 at 8:29 AM, brad_kd5zat wrote:
> >
> > Hello All,
> >
> > My wife has a new iPhone 5. After about a week we notice that when she
> > presses the power/sleep button on the phone it randomly takes a screenshot
> > of the display. When this happens the phone appears to lock up for several
> > minutes. Anyone else seen this?
> >
> > Thanks, Brad
> >
> >
> > ------------------------------------
> >
> > Yahoo! Groups Links
> >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
[Non-text portions of this message have been removed]
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