jeudi 4 octobre 2012

[apple-iphone] Shipping address woes

 

Well, my iPhone 5 (which I ordered on 9/14) has just shipped and is still in China. However, the shipping address showing on the tracking info is my _billing_ address, not the _shipping_ address I specified in the order. (I always have things shipped to my work, since I don't want them sitting on my doorstep until I get home.)

So I spent 45 minutes on the phone with three different people at Apple, trying to get the shipping address changed to the address I originally specified. Their system was "down for maintenance" so they couldn't actually see my order, and I had to dictate the shipping address to the person.

Now I get a confirmation email saying the shipping address was successfully changed--BUT for some reason she got my home city on a separate line above the correct city for my work address, AND she managed to tack the last four digits of my 9-digit HOME zip code onto my WORK zip code.

I don't know whether to call them again or just ask my UPS guy how big a problem that's going to create...

Misha
Sent from my iPhone 4

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