Appleinfo: Re: [apple-iphone] Battery replacement

mercredi 3 septembre 2014

Re: [apple-iphone] Battery replacement

Leti,

Use a 3rd party app to transfer music from your phone to your PC like I suggested before. I googled what apps there are for the PC and PhoneTrans came up. Once on your PC, import into iTunes.

Here is a link: http://download.cnet.com/PhoneTrans/3000-18553_4-75736709.html

Regards,

Jay

Sent from my iPad

On Sep 3, 2014, at 3:43 PM, "Leti Yahoo l_labell@yahoo.com [apple-iphone]" <apple-iphone@yahoogroups.com> wrote:

This is what the Apple person said:
"I have checked all of these songs that have not been posted back onto your account. I have confirmed that these songs have been modified by teh content providers, that is why you did not receive them. Please note that we can only re-post the item you have originally purchased."

She said these songs have been modified by the content providers, so I can't download them. Like I said, one is from an album, and that album is the cast album from a 2007 Broadway show, so I highly doubt that it has been "changed." Others are classical recordings of songs I sing for my music lesson - also unlikely to have been "modified".

That said, how would I go about re downloading the album? When I look at the "purchased" page in iTunes and have the "all" tab clicked, I can see the album, but I don't see any way to download i t. When I click the "not in my library" tab, it says "you do not have any purchased music to download." When I go to the album in the store, it shows $9.99, so I assume I'll be charged again if I click that.

What am I missing?

Regards,
Leti

Sent from my iPhone 5

On Sep 3, 2014, at 2:41 AM, "Brent whodo678@frontier.com [apple-iphone]" <apple-iphone@yahoogroups.com> wrote:

Sorry I confused who was taking their phones in for the battery replacement.

To save the music, use an app like PhoneView from ecamm.com or Senuti to copy it over to your computer. These are apps to copy to a Mac, so if you have a Windows PC you will have to find another. I think you misunderstood the Apple CS person. If the PC is authorized in iTunes, you should be able to download it again.

Restoring to factory defaults, sounds more like there is some persistent prefs on one or more of the apps that need to be reset or a newer version of the app downloaded.

Brent

On Sep 2, 2014, at 10:08 AM, Leti Yahoo l_labell@yahoo.com [apple-iphone] wrote:

I'm not Ellen, but I'm the one with the battery replacement issue. We went to the Apple Store on Saturday but unfortunately they didn't have any batteries in stock. My husband left his phone with them and they gave him a loaner until they get his battery replaced. He should get his phone back in a week or so. They are also fixing his lock button which had stopped working.

My phone was a different issue. It does need to have the battery replaced, but the tech said there are other issues dealing with apps on my phone that are also affecting my battery. She wants to restore my phone to factory settings rather then restoring from a backup. Otherwise, she said I will continue to have battery problems even with the new battery. (Right now my battery is so bad, I have to always be plugged in to a power source.)

Although I had backed up before going to the Apple Store, I wasn't quite ready to let them wipe my phone. There are some songs that exist only on my phone and I can't get them to transfer to iTunes. Even though I have proof that I purchased them, Apple customer support says I have already downloaded them and therefore cannot download them to my PC. I think I'm unlikely to get any cooperation from Apple customer support, so I'm going to have to bite the bullet and assume the songs are lost. But I have definitely decided never to buy music from iTunes again - I can get anything I need from Amazon, and and Amazon customer support actually supports the customer.

The Apple Store will notify me when the batteries come in. I'll have to go back to the store and leave my phone with them for an hour or two while they install the new battery. At that point I'll let them restore from default.

I'll let you all know what happens.

Regards,
Leti

Sent from my iPhone 5

> On Sep 2, 2014, at 12:09 AM, "Brent whodo678@frontier.com [apple-iphone]" <apple-iphone@yahoogroups.com> wrote:
>
> Ellen, how did the iPhone 5 battery replacement go with your phone and your husbands?
>
> Why are you worried about the cord? If you get a new iPhone, it will come with a new cord, probably another Lightening cord.
>
> Since Apple does not release much about the product before the product is announced at a keynote, what you probably saw was from someone other than Apple. And even at the keynotes, they don't release all the details. The next one is September 9th.
>
> If Apple does release one with inductive charging, it will probably still have a Lightening connector, for data and charging, as a alternative. But then again that is just a guess.
>
> If you have a grandfathered ATT contract, you should be able to bring a new phone to it, just not a subsidized one. Meaning you'll pay full retail.
>
> Brent