You are welcome. A couple of years ago I had serious problems syncing my iPhone to iTunes on a windows vista computer. It turned out to be both my avg and zone alarm antivirus and firewall. I had to turn them off while syncing. I canned avg for avast and found a fix on zone alarm for its issue and all has been well since. Did you change your antivirus or firewall Before this problem started??? Also have you used CCleaner to clean up the registry or get rid of all the "junk". Also check for malware!!
Sue
Sent from my iPad
On Aug 22, 2013, at 6:26 AM, "Nick Hudd" <nphudd@cantab.net> wrote:
> Thank you Sue. Second time I have reinstalled itunes in two weeks, and not easy when you are away from home with a dodgy connection. Also, itunes refused to work well enough (no menu bar) to look for the update, so I uninstalled and started again from itunes.com.
>
> It is working well again now. It is so erratic (actually variable) that I suspect a Windows problem underlies it, and will be wiping the disk and reinstalling the lot as soon as I can find the time. Windows has reached that well-known point in every installation where it always has to scratch its head for several seconds before remembering what to do!
>
> Thanks for alerting me to the update
>
> Nick
>
> --- In apple-iphone@yahoogroups.com, Susan Ferraglio <bladessf@...> wrote:
>>
>> There is an iTunes update to resolve some "cloud" issues. It is 11.0.5. Maybe that will help.
>> Sue
>>
>> Sent from my iPhone
>>
>> On Aug 18, 2013, at 7:09 AM, "Nick Hudd" <nphudd@...> wrote:
>>
>>> Still away from home. Gets more and more odd. For two weeks, in various locations, no trouble at all. Has synced without a blink. Yesterday, it did the same trick as before, and I had to re-enter just which bits of MS Outlook it was to sync. Today, it will not sync at all - it picks up the connection to iphone, backs up, and does photos etc, but it will not display the iphone content at all. Also, in itunes, the Menu Bar display (button at very top left of itunes) is inactive. Reboots (laptop and phone) do not make any difference, nor does using a different connection lead.
>>>
>>> I think it will have to wait till I am home in a week - wi-fi very erratic here
>>>
>>> Nick
>>>
>>> --- In apple-iphone@yahoogroups.com, "N.A. Nada" <whodo678@> wrote:
>>>>
>>>> Enjoy your trip. We'll keep and light on for your return.
>>>>
>>>>
>>>> On Aug 5, 2013, at 6:44 AM, Nick Hudd wrote:
>>>>
>>>> Thanks Brent. I am trying to get away to Scotland at the same time - I may just live with the hassle for a couple of weeks and try a reset once I am at home with full and reliable connections etc!!
>>>>
>>>> Nick
>>>>
>>>> --- In apple-iphone@yahoogroups.com, "N.A. Nada" <whodo678@> wrote:
>>>>>
>>>>> A reset is what you try if a power cycle does not do it. And yes, I was pointing that way.
>>>>>
>>>>> Phone logs are only important, it you decide they are. I use them for business purposes. I was just hinting to look at what is on your iPhone you might want to restore, like game scores if you are into such things.
>>>>>
>>>>> Brent
>>>>>
>>>>>
>>>>> On Aug 4, 2013, at 1:04 PM, Nick Hudd wrote:
>>>>>
>>>>>
>>>>>
>>>>> This is an iphone 4, v 6.1.3. The frequency (or not) of the sync does not seem to make a difference. Phone (and PC - Windows 7 64 bit) have been recycled more than once. It seems to be quite random when the issue occurs.
>>>>>
>>>>> Sync is by cable. I think you have guided me anyway, as I thought the best thing would be to backup reset and restore, and the photos are in a separate direcctory on the PC anyway so easily put back (they could do with an edit anyway). I will get on with a reset.
>>>>>
>>>>> Are the phone logs particularly important?
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