Update
I called Apple about 9am on Tuesday. The replacement iPhone 5 arrived Wednesday at 1pm, sent from Sydney Australia to Christchurch NZ, via Auckland.
Had to set up as new phone as it was on 6.0 so my 6.1 backup could not be used to restore. Then restored, all good.
Wonderful!
I will package up the old phone and call TNT to pickup as all customs docs and return package included.
________________________________
From: Archie Grapa archiegrapa@yahoo.com>
To: iPhone E-Group (Yahoo!) apple-iphone@yahoogroups.com>
Sent: Wednesday, 13 February 2013 3:26 PM
Subject: Re: [apple-iphone] Faulty Home Button
Impressive indeed if you are still under warranty. Had similar experience with an iPod and an older iPhone. Both got replaced.
Unfortunately, my current iPhone (4S) just went past its warranty and all of a sudden a couple of days ago, power (sleep/wake) button got "hard" or stuck or whatever, it doesn't work. All of a sudden. They would advise you to get a new one, which is ridiculous. Good thing it's not that hard to repair, so now my iPhone is back to normal. Still can't get a new one from my carrier until September or October.
On 12 Feb 2013, at 5:42 PM, Tony tdale@xtra.co.nz> wrote:
> Eek. First Apple fault.
>
> I was at work this morning, phone was fine. Then I used it again and the Home button was firm. Little travel, spongy, and no click. Still works but very awkward.
>
> If I take it to the Telco store I got it from, 2 week wait. We have no Apple stores in NZ. I called Apple, a guy in central Texas answered. Australia was too early to answer. He arranged an express replacement. Waited hours for the email confirmation. Tonight I get another email. Its being despatched from Sydney by TNT, its at TNT, e.t.a. is tomorrow! Its probably in the air from Sydney to Christchurch.
>
> Impressive.
>
> Tony
> NZ
>
>
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