You're not using a browser, so you're not using web mail. (Where you go to your ISP's web site and log in.) Sounds like you are using Mail.app on your iPhone.
I get my email almost simultaneously on my Mac and iPhone. I'm with AT&T and Comcast. My mac.com account is IMAP. The Comcast is POP and the only some of the accounts are active on the phone. Push is on. I have never seen a "email cannot download because it is Being used by another device" and know of no reason you would get one.
Have you checked with RoadRunner so see what they suggest your setting should be? And about the message? It is not on the Apple end if you have the settings correct.
brent
On May 10, 2012, at 8:07 PM, itasara wrote:
> Gee, I don't know. I set up my email accounts one box at a time. I use the in formation from my mail.app on my computer. I guess I am not going thru the web. I don't go thru a browser on my phone. I just list the id, password, description, incoming and outgoing servers for each mail box. Some I keep inactive. I'm also set up on icloud for one of the boxes. It is interesting that on my phone I set up my smtp as smtp.roadrunner.com and now when I look it was automatically changed to mobile-smtp.roadrunner.com. I am also noticing double email addresses and the outgoing mail is as I originally posted without the mobile part. maybe that is why I am getting those alerts that I have another in use?
>
> If that is the reason, what do I do? Do I delete one or make one inactive and which on the moble.smtp or the plain smtp.
> And if that is not the problem, what could it be?
>
> Ellen
>
> Re: mobile email downloading ?
> Posted by: "N.A. Nada" whodo678@comcast.net
> Thu May 10, 2012 1:55 pm (PDT)
>
> Are you using an email app on your iPhone or are you using web mail?
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