You are so right 5% of what? I see it this way I pay for unlimited service and that is what I expect throttling is a bunch of nonsense:)
Lashaune
On Feb 16, 2012, at 4:11 PM, Alice Saunders <whiterabbit32@gmail.com> wrote:
> I don't consider throttling unreasonable for extra heavy use people who do it consistently. It's the throttling of those who have heavy usage once in awhile that bothers me. It's also the idea that they throttle when you get "close" to your tiered limit or close to 2GB for unlimited use. Fair is throttling those who consistently are high users and those that consistently go over their tiered plan. I don't like that AT&T won't say what the top 5% is. When you call and complain about being throttled, they say I've reached the top 5%. What's that? 5% of what?
>
> On Feb 15, 2012, at 7:07 AM, AnneL wrote:
>
>> My understanding is that although most other carriers also throttle heavy
>> users, they throttle under a whole different system. I.e., they only
>> throttle when the local tower becomes congested, and they STOP throttling as
>> soon as the tower is no longer congested, so you might only be throttled for
>> a few hours. Since most heavy data users generally do their heaviest use
>> during off-peak hours, a lot of times they're not even affected.
>>
>> AT&T, however, once they begin throttling you, you're throttled for the rest
>> of the month, regardless of congestion or your usage. Which is exceedingly
>> unreasonable.
>>
>> Anne
>>
>>
>>
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