If you're on a call and your cheek touched the 'mute' button on the screen, it does affect it. Sorry, but changing the Otterbox case from the 4 to the 4S model (I had the 4 and now have the 4S iPhone) did in fact make a difference.
On Jan 22, 2012, at 9:30 PM, N.A. Nada wrote:
>
> The mute and volume buttons are on the side of the iPhone, and are physical buttons. not virtual.
>
> The proximity sensor should not be affect the volume or mute.
>
> What model iPhone and iOS are you using?
>
> Brent
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