Couldn't reach a customer on the phone? Leave them an SMS text from the Jivo app!A great feature to connect with your customers quickly and easilyThe Jivo business phone system just got an upgrade. You can get a phone number from Jivo that supports sending and receiving SMS messages (and calls too, of course). In the age of social networks and messengers, SMS might seem outdated, but hey — it's the most popular messaging system out there, used by a large proportion of your potential customers. With SMS messages sent from Jivo, you can discuss delivery details, send contacts, or follow-up on calls in seconds right from the JivoChat app via SMS. Conversations with your company will appear in the list of text messages on customers' phones. The best thing about all of this is that customers can resume texting with your company at any time, for example, if they wish to make another purchase.
To start texting with customers via SMS, just click "Add Channels" in the JivoChat settings and select to receive a phone number with SMS support in your country. You can view the prices and setup instructions here. |
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